Portfolio for Robert McCabe

Name: Robert McCabe

Profile: Technical Support | Help Desk Specialist

Email: rmccabe1023@gmail.com

Phone: (607) 624-3853

Most Recent Skills

Currently transitioning from software development to cloud computing.

Jira Software - Completed certification from LinkedIn Learning.
ServiceNow Software - Completed certification from LinkedIn Learning.
CompTia Network+ - Preparing to take the CompTia Network+ exam to learn computer networking.
AWS Cloud Practioner - After passing the CompTia Network+ exam, will prepare to take the AWS Cloud Practitioner exam..
Cloud Portfolio Projects - Once the exams are completed, will build a cloud portfolio demonstrating my new skills in cloud computing.
Cloud-engineering centric resume - will create a cloud-engineering centric resume.

About me

I am a software developer who is transitioning to cloud computing. I am a father of two grown children, and I enjoy playing guitar and writing songs in my spare time. I am a graduate of The Tech Academy in their software development boot camp. I am experienced in technical support, on-site help desk, various programming languages as well as GitHub for version control. I also have many years of customer support experience in various industries.

I am detail-oriented, and I work very well as part of a team. I can learn new technologies very quickly and easily. I pride myself as being flexible in the work environment. I see technology as a tool to make the world a better place by using it to solve problems.

I am ready to add value to your company today! Get to know me with the links below!

LinkedIn

Robert McCabe Resume

GitHub

Skills

My skills can help solve your problem today!

Technical Support

Extensive knowledge of computer hardware and software. Troubleshooting internet issues either hardware or software for customers while communicating on a non-tech level is a must.

Help Desk

Experienced help desk specialist with a demonstrated history of working with computer hardware and software issues. Networking skills for multiple computer systems at various locations. Programming experience in C#, Java, and Python.

Customer Support

Customer support experience in various industries. Software skills include Microsoft Office, Salesforce, and SAP as well as custom tracking and software packages.